What your customer sees

Everything a customer touches lives at yourshop.divedesk.io (or your own domain — included in every plan). It is the same for every shop, themed with your name, colors and logo.

Buying

• A course page: description, price, what’s included, FAQ, and an Enroll button that opens a card checkout. Trips work the same with a deposit.
• The class calendar: upcoming classes with open-spot counts and a signup link for each.
• The gear shop (if you sell gear online): search, cart, discount codes, pickup or ship.

Emails they get

• A receipt for every payment, with your shop name and order number.
• A waiver link right after enrolling, and again if they haven’t signed before class.
• Class info: venue, time and what to bring, when you press Send Class Info.
• A signing link for their training record, and the signed referral form afterwards.
• Shipping: a tracking number the moment a label is printed.
• Trips: installment reminders, and a heads-up before an autopay charge.

Their portal

At /portal a customer signs in by a link emailed to them — no password to forget. They can create their own account, see their courses and what’s next, their orders and tracking, upload paperwork like a medical clearance, and ask a question that lands on your Leads Board. Parents see the courses they bought for their kids.