Discount codes

A discount code is something the customer types. It works on the website cart, course checkout, quote acceptance, and at the register. Codes are matched without regard to case — VIP10 and vip10 are the same code — and are checked on the server at the moment of payment, so the Stripe charge always matches the real total.

Create a code

1. Open Marketing → Discount Codes and press Create New.
2. Code is what the customer types, e.g. VIP10. Description is an internal label such as “Valentine’s Day 10% off”.
3. Amount with Percentage off ticked means percent; untick it for a fixed dollar amount off the order.
4. Optional limits: Expires (blank never expires), Min order ($), Max uses (blank = unlimited). Times redeemed counts up on its own.
5. Leave Active ticked and save. Untick Active later to switch the code off without deleting it.

How it applies at gear checkout

• In the cart the customer types the code in the Discount code box and presses Apply. The cart shows “Code VIP10 applied” with a Remove link.
• The discount is priced against the current subtotal. If the cart changes, the code is cleared and has to be applied again.
• The customer sees a plain reason when a code fails: not valid, no longer active, expired, reached its usage limit, or the order is under the minimum.
• A fixed-amount code never takes more than the subtotal.