Issue certifications

Enter card numbers, issue cards, handle classroom courses and hand-entered cards, and look up past certifications.

6 min read · in your admin: /admin/issue-certs

Issue Certifications (/admin/issue-certs) lists everyone who has been in the water with you and not yet had their card. Issuing records the certification, moves the record off In Training and emails the student their congratulations.

Ready to issue vs Missing info

The two counts at the top are the tabs. Ready to issue is all green and submittable. Missing info is everyone who finished their pool and lake work but still owes paperwork, closest to done first. The Training status column says why: eLearning not marked finished, Review awaiting student signature, ⚠ Review questions never sent, Record not fully signed yet, or Awaiting signature on another document. PADI rows show Review questions not required.

Issue a card

On the Ready to issue tab, type the Card / cert number. Date issued defaults to today in your shop’s time zone.
Tick the checkbox on each row to issue. Nothing is ticked for you. The header checkbox selects every ready row.
Tap Issue N certifications →. Issued rows disappear from the board.

CarefulA certification and its congratulations email cannot be undone. Count the button before you tap it.

Rows that will not unblock on their own

Save keeps a card number and date on a row that is not ready yet, so it survives a reload while you wait on a signature.
Signed on paper: you hold a physically signed copy of the training record. Recorded against your name.
No record needed: the course produces no training record to sign, such as a refresher. Not the same as Signed on paper.
Classroom-only courses with Tracks a training record off show “No training record for this course” and issue once eLearning is finished.
A free ride-along add-on waits on the paid course it rides with; both issue together.

Cards entered by hand

A card typed straight into Certifications, for a referral certified elsewhere, leaves the training record open. Open the record and tap Card already issued — link it, then Yes, close it. Do not issue it again from this board; that creates a second certification for the same person.

Certifications report

Certifications (/admin/certifications-report) is everyone your shop has ever certified. Search by name, email, certification, agency or card number. A diver with several cards keeps them together under their name, and the counts go by the issue date in your shop’s time zone.

Something here is wrong or missing? Email hello@divedesk.io.